The skills in the OSP are the Essential Skills
that enable people to perform tasks required by their occupation
and other activities of daily life. These skills provide
people with a foundation for learning other skills, and
enhance their ability to adapt to change. Skill levels are provided for each skill. Compare Human Resources and Skills Development Canada's (HRSDC's) list of nine Essential Skills to the Essential Skills and work habits in the OSP. Compare HRSDC's Essential Skills to the Canadian Language Benchmarks.
The skills included in the OSP are listed below. Click on the skill title to learn about skill levels. Click on the video icon to see a sample task for skill level 1 or 2.
The comprehension of text consisting of sentences and paragraphs.
The preparation of written materials for a variety of purposes.
The use of labels, lists, signs, graphs, charts, tables,forms, and other similar materials.
The use of any type of computerized technology.
The use of speech for a variety of purposes.
The use of mathematical skills in making financial
transactions, such as handling cash, preparing bills, and making
||Scheduling or Budgeting and Accounting:
Planning for the best use of time and money, as well as monitoring of the use of time and money.
||Measurement and Calculation:
The measurement and calculation of quantities, areas, volumes, and/or distances.
The collection and analysis of data in numerical form.
The production of estimates in numerical terms.
||Job Task Planning and Organizing:
The planning and organization of one’s own work.
The making of any type of decision, using appropriate information.
The identification and solving of problems.
The use of a variety of sources, including written text,
people, computerized databases, and information systems. (See also
Reading Text, Document Use, Computer Use, and Oral Communication
|Skill levels are provided
for each skill. Skill levels are associated with workplace tasks
and not the workers performing these tasks.
The OSP also includes a section on work
habits, since it is important for everyone in the work force to have
good work habits as well as the appropriate skills. Please note that
there are no skill levels associated with the OSP Work Habits. However, performance indicators are listed for each work habit.
The work habits included in the OSP are listed below. Click on the video icon to see a sample task.
- Working in a manner that prevents injury to self and
- Reporting unsafe conditions
- Participating in health and safety training, as required
- Using and wearing all required protective equipment and
- Working willingly with others
- Showing respect for the ideas and opinions of others
- Taking responsibility for his or her share of the work
- Contributing to the team effort by sharing information,
resources, and expertise
- Being punctual
- Following directions
- Giving attention to detail
- Using time effectively and producing work on time
- Acting in accordance with health and safety practices
- Organizing work priorities when faced with a number of
- Devising and following a coherent plan to complete a task
- Revising the plan when necessary to complete a task or to
- Accomplishing tasks independently
- Independently selecting, evaluating, and using appropriate
materials, tools, resources, and activities
- Using prior knowledge and experience to solve problems and
- Beginning and completing tasks with little prompting
- Approaching new tasks with confidence and a positive
- Seeking assistance when necessary
- Asking questions and seeking clarification, where
- Identifying and making use of appropriate resources and
support when needed
- Being proactive regarding individual rights and
responsibilities, where appropriate
- Listening effectively to determine and meet clients’
- Interacting positively with both co-workers and
- Endeavouring to meet and exceed expectations
- Creating a positive impression of the company or
- Recognizing and acting on opportunities
- Showing perseverance
- Being innovative and creative
- Being versatile and resourceful